Shipping policy
Shipping Policy
At Invens, we want to make sure you get your order as quickly and smoothly as possible. Please review our shipping policy below.
Order Processing Time
Orders are typically processed within 3-5 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been shipped. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Rates
We are pleased to offer FREE standard shipping on all orders. No minimum purchase is required. If you need your order faster, expedited shipping options may be available at checkout for an additional fee.
Shipping Destinations
We currently ship to addresses within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or freight forwarders. If you are located outside the U.S. and would like to place an order, please contact our support team for assistance.
Estimated Delivery Times
Once your order has been processed and shipped, estimated delivery times are as follows:
- Standard Shipping (Free): 5-7 business days after shipment
- Expedited Shipping: 2-3 business days after shipment (additional fees apply)
Please note that delivery times are estimates and not guaranteed. Invens is not responsible for delays caused by carriers, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Lost, Delayed, or Damaged Packages
If your package is lost in transit, delayed, or arrives damaged, please contact us at support@invensglobal.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and assist you accordingly. Invens is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier.
B2B / Bulk Orders
For B2B or bulk orders, shipping terms will be specified in your sales agreement. Please contact our sales team for custom shipping arrangements.
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.
If you have any questions about shipping, please contact us at support@invensglobal.com.